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BS 8572:2018 – TC:2020 Edition

$258.95

Tracked Changes. Procurement of facility-related services. Code of practice

Published By Publication Date Number of Pages
BSI 2020 152
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PDF Catalog

PDF Pages PDF Title
87 Foreword
89 0 Introduction
1 Scope
90 2 Normative references
3 Terms, definitions and abbreviations
94 4 Primary processes
4.1 Roles, responsibilities and accountabilities
4.2 Planning for procurement
96 Figure 1 — The procurement process
4.3 Facilities management strategy
97 4.4 Establish needs
4.5 Develop procurement strategy
4.6 Request for information (RFI) and prequalification
4.7 Request for proposal (RFP)
4.8 Evaluation and commercial/financial close
4.9 Mobilization/go-live
4.10 Performance review
5 Establish needs
5.1 General
98 5.2 Business strategy, objectives and outcomes
99 5.3 Main drivers and constraints
5.4 Scope of services
100 5.5 Stakeholder engagement
5.6 End-user needs
101 5.7 Portfolio and space audit
102 5.8 Services audit
5.9 Market audit
103 5.10 Risk management
104 5.11 Development of options for service delivery
105 5.12 Criteria for evaluating options
108 5.13 Outsourcing policy and decision
5.14 Statutory/regulatory considerations and current best practice
5.15 Innovation in service delivery
109 6 Develop procurement strategy
6.1 General
111 6.2 Centralized vs. decentralized management of service contracts
6.3 Geographical location and limits
112 6.4 Single vs. multiple (or bundled) service contracts
6.5 Local, regional and national service providers
113 6.6 Tendering process
114 7 Request for information (RFI) and prequalification
7.1 Prequalification of service providers
115 7.2 Financial appraisal
116 7.3 Organization culture
7.4 Health, safety, security and sustainability
118 7.5 Access, inclusion and equality
7.6 Social responsibility policy
7.7 Assessment criteria
119 Table 1 — Assessment of service providers (at RFI stage)
120 8 Request for proposal (RFP)
8.1 General
8.2 Service definition process
121 8.3 Service specifications
122 8.4 Service levels
123 8.5 Performance measurement and reporting
124 9 Evaluation and commercial/financial close
9.1 General
125 9.2 Assessment criteria and weightings
Table 2 — Assessment of service providers (at commercial/financial close)
126 9.3 Operational considerations
9.4 Pre-contract meeting
9.5 Contract award
127 10 Mobilization/go-live
10.1 General
128 10.2 Terms of reference
10.3 Interface management
129 10.4 Statutory and regulatory considerations
10.5 Supply chain considerations
10.6 Operational processes and procedures
131 10.7 Management information and reporting
11 Performance review
11.1 General
132 11.2 End-user review
11.3 Operational review
133 11.4 Financial review
11.5 Human resources review
134 11.6 Statutory/regulatory compliance review
11.7 Performance indicators
135 11.8 Action plans
11.9 Termination of service contract
136 Annex A (informative)  Checklist of actions
Table A.1 — Checklist of actions
144 Annex B (informative)  Example of an option evaluation matrix
Table B.1 — Example of an option evaluation matrix
145 Annex C (informative)  Examples of innovative technology and its implications
147 Annex D (informative)  Example scope of a prequalification questionnaire (PQQ)
149 Bibliography
BS 8572:2018 - TC
$258.95