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AAMI TIR62366 2 2016

$162.84

AAMI/IEC TIR62366-2:2016 – Medical Devices Part 2: Guidance on the Application of Usability Engineering to Medical Devices.

Published By Publication Date Number of Pages
AAMI 2016 107
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This technical report contains background information and provides guidance that addresses specific areas that experience suggests can be helpful for those implementing a usability engineering (human factors engineering) process as defined in ANSI/AAMI/IEC 62366-1:2015.

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PDF Pages PDF Title
1 AAMI/IEC TIR62366-2:2016, Medical devices—Part 2: Guidance on the application of usability engineering to medical devices
4 Copyright information
5 AAMI Technical Information Report
ANSI Registration
6 Contents
11 Glossary of equivalent standards
12 Committee representation
14 Background of AAMI adoption of IEC TR62366-2:2016
15 Foreword
17 Introduction
19 1 Scope and purpose
1.1 Scope
1.2 Purpose
20 2 Normative references
3 Terms and definitions
23 4 Mapping between the requirements of IEC 62366-1 and the guidance of IEC TR 62366-2
5 Background and justification of the usability engineering program
5.1 How safety relates to usability
24 Table 1 – Mapping between the requirements of IEC 62366-1 and the guidance of IEC TR 62366-2
25 5.2 Reasons to invest in usability engineering
6 How to implement a usability engineering program
6.1 Effective usability engineering programs
6.2 Effective usability engineering projects and plans
26 6.3 Apply an appropriate level of usability engineering expertise
27 6.4 Ensure the necessary resources are available and well timed
6.5 Risk management as it relates to usability engineering
6.5.1 Risk analysis
28 6.5.2 Risk control
29 6.5.3 Information for safety
31 6.5.4 Overall evaluation of residual risk
6.6 Usability engineering file
32 6.7 Tailoring the usability engineering effort
33 7 Overview of the usability engineering process
34 Figure 1 – Example of a USABILITY ENGINEERING project for a graphical USER INTERFACE
35 8 Prepare the use specification
8.1 Initiate use specification
8.2 Analyse the intended users, anticipated user tasks and intended use environments
8.2.1 Intended users
37 8.2.2 Anticipated user tasks
8.2.3 Intended use environment
38 8.3 Finalize the use specification
39 8.4 Recommended methods for developing the use specification
8.4.1 General
8.4.2 Contextual inquiry and observation
8.4.3 Interview and survey techniques
8.4.4 Expert reviews
8.4.5 Advisory panel reviews
40 8.4.6 Usability tests
9 Identify user interface characteristics related to safety and potential use errors
9.1 General
9.2 Task analysis
41 9.3 Function analysis
Table 2 – Human versus machine capabilities
42 9.4 Identify and analyse known problems
43 10 Identify known or foreseeable hazards and hazardous situations
11 Identify and describe hazard-related use scenarios
11.1 Define use scenarios
44 11.2 Use scenarios as they relate to risk management
11.3 Identify hazard-related use scenarios
11.4 Methods to define and analyse hazard-related use scenarios
45 12 Select the hazard-related use scenarios for summative evaluation
12.1 General
12.2 Selection of the hazard-related use scenarios based on severity
46 Table 3 – Example of five qualitative SEVERITY levels (adapted from Table D.3 of ISO 14971:2007)
12.3 Selection of hazard-related use scenarios based on other circumstances
13 Establish user interface specification
13.1 Development of the user interface specification
47 13.2 Accompanying documentation and training
48 14 Establish user interface evaluation plan
14.1 Specify how the user interface design will be explored and evaluated
14.2 Formative evaluation planning
49 14.3 Summative evaluation planning
14.4 Usability test planning
50 14.5 Example usability test protocol and report
Table 4 – Example outline of a USABILITY TEST protocol
Table 5 – Example outline of a USABILITY TEST report
51 15 Design and implement the user interface and training
15.1 General
52 Figure 2 – Progression of a USER INTERFACE design from multiple concepts to a few concepts to a preferred concept
15.2 Develop conceptual model(s)
53 15.3 Design software user interfaces (if applicable)
15.3.1 General
15.3.2 Review user interface requirements and constraints
15.3.3 Develop software user interface structure(s)
15.3.4 Design wireframes
54 15.3.5 Design screen templates
15.4 Design hardware user interfaces (if applicable)
15.4.1 General
15.4.2 Review user interface requirements and constraints
55 15.4.3 Develop concept sketches
15.5 Design materials necessary for training and training
15.5.1 General
15.5.2 Training materials
56 Figure 3 – Progression of concepts from multiple concepts to a few concepts to a preferred concept
57 15.5.3 Training
58 15.6 Develop detailed designs
15.7 Verify the design of the user interface
16 Perform formative evaluations
16.1 Conduct multiple formative evaluations
59 16.2 Recommended methods for formative evaluation
16.2.1 General
16.2.2 Conduct heuristic analysis
16.2.3 Conduct cognitive walkthrough
60 16.2.4 Conduct usability tests
16.3 Analysis of formative evaluation results
61 Table 6 – USE ERRORS caused by sample USER INTERFACE design shortcomings
17 Perform summative evaluation
17.1 General
62 17.2 Conduct a summative evaluation
63 17.3 Data collection
17.3.1 General
17.3.2 Observational data
17.3.3 Subjective data
17.3.3.1 General
64 17.3.3.2 Impression of the overall use of the medical device
17.3.3.3 Instances of confusion or difficulty
17.3.3.4 Use errors and close calls observed during simulated use testing
17.3.3.5 Close calls (not observed)
17.3.3.6 Knowledge task study data
17.4 Data analysis
66 Table 7 – Sample USE ERRORS and their root causes
18 Document the usability engineering project
19 Post-production review and analysis
69 Annex A (informative) Recommended reading list
71 Annex B (informative) External resources to identify known problems
B.1 General
B.2 Austria
B.3 Germany
72 B.4 Sweden
B.5 Switzerland
B.6 United Kingdom
B.7 United States
73 Annex C (informative) Developing usability goals for commercial purposes
C.1 General
C.2 Objective goals
74 C.3 Subjective goals
76 Annex D (informative) Usability engineering project end products
Table D.1 – USABILITY ENGINEERING project end products (1 of 2)
78 Annex E (informative) Usability engineering methods
Table E.1 – Recommended application of USABILITY methods
E.1 General
79 E.2 Advisory panel reviews
80 E.3 Brainstorm use scenarios
E.4 Cognitive walkthrough
E.5 Contextual inquiry
81 Figure E.1 – Sample of a USE ENVIRONMENT within a hospital
E.6 Day-in-the-life analysis
82 E.7 Expert reviews
E.8 FMEA and FTA
E.9 Focus groups
83 E.10 Function analysis
E.11 Heuristic analysis
E.12 Observation
84 E.13 One-on-one interviews
E.14 Participatory design
85 E.15 PCA analysis
Figure E.2 – Model of USER-MEDICAL DEVICE interaction
86 E.16 Simulation
Figure E.3 – Infant manikin used in a neonatal care unit simulator (left), test participant simulating an auto-injector (centre) and an adult manikin used in a surgery SIMULATION (right)
87 E.17 Standards reviews
E.18 Surveys
E.19 Task analysis
88 Figure E.4 – Example hierarchical TASK ANALYSIS
E.20 Time-and-motion studies
E.21 Workload assessment
89 Annex F (informative) Usability engineering studies in clinical settings
F.1 General
F.2 Sample study in the clinical environment
91 Annex G (informative) User profile
Table G.1 – Sample USER PROFILE
94 Annex H (informative) Use environment descriptions
Table H.1 – Sample USE ENVIRONMENT
96 Annex I (informative) User interface requirements
Table I.1 – Sample USER INTERFACE REQUIREMENTS
97 Annex J (informative) Model the user interface
J.1 General
J.2 Develop preliminary prototype(s)
J.3 Develop a refined prototype
98 Figure J.1 – USER INTERFACE designers using prototyping software to build and test a USER INTERFACE
J.4 Develop a specification prototype
J.5 Prepare a style guide
99 Annex K (informative) Usability test sample size
100 Figure K.1 – Number of test participants needed in a USABILITY TEST for FORMATIVE EVALUATION
101 Table K.1 – Cumulative probability of detecting a USABILITY problem
102 Annex L (informative) Identifying distinct user groups
103 Bibliography
106 Index of defined terms
AAMI TIR62366 2 2016
$162.84