BS EN ISO/IEC 17065:2012

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Conformity assessment. Requirements for bodies certifying products, processes and services

Published By	Publication Date	Number of Pages
BSI	2012	38

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Categories: 03.120.20 - Product and company certification. Conformity assessment, BSI

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Description

This International Standard contains requirements for the competence, consistent operation and impartiality of product, process and service certification bodies. Certification bodies operating to this International Standard need not offer all types of products, processes and services certification. Certification of products, processes and services is a third-party conformity assessment activity (see ISO/IEC 17000:2004, definition 5.5).

In this International Standard, the term “product” can be read as “process” or “service”, except in those instances where separate provisions are stated for “processes” or “services” (see Annex B).

PDF Catalog

PDF Pages	PDF Title
9	1 Scope 2 Normative references 3 Terms and definitions
12	4 General requirements 4.1 Legal and contractual matters 4.1.1 Legal responsibility 4.1.2 Certification agreement
13	4.1.3 Use of license, certificates and marks of conformity
14	4.2 Management of impartiality
15	4.3 Liability and financing 4.4 Non-discriminatory conditions 4.5 Confidentiality
16	4.6 Publicly available information 5 Structural requirements 5.1 Organizational structure and top management
17	5.2 Mechanism for safeguarding impartiality
18	6 Resource requirements 6.1 Certification body personnel 6.1.1 General 6.1.2 Management of competence for personnel involved in the certification process
19	6.1.3 Contract with the personnel 6.2 Resources for evaluation 6.2.1 Internal resources 6.2.2 External resources (outsourcing)
20	7 Process requirements 7.1 General
21	7.2 Application 7.3 Application review
22	7.4 Evaluation
23	7.5 Review 7.6 Certification decision
24	7.7 Certification documentation 7.8 Directory of certified products
25	7.9 Surveillance 7.10 Changes affecting certification
26	7.11 Termination, reduction, suspension or withdrawal of certification 7.12 Records
27	7.13 Complaints and appeals 8 Management system requirements 8.1 Options 8.1.1 General 8.1.2 Option A
28	8.1.3 Option B 8.2 General management system documentation (Option A) 8.3 Control of documents (Option A)
29	8.4 Control of records (Option A) 8.5 Management review (Option A) 8.5.1 General 8.5.2 Review inputs
30	8.5.3 Review outputs 8.6 Internal audits (Option A) 8.7 Corrective actions (Option A)
31	8.8 Preventive actions (Option A)

Additional information

Status	Confirmed
Pages	38
Publication Date	2012-10-31
ISBN	978 0 580 78472 9
Standard Number	BS EN ISO/IEC 17065:2012
Title	Conformity assessment. Requirements for bodies certifying products, processes and services
Identical National Standard Of	ISO/IEC 17065:2012, EN ISO/IEC 17065 (ISO/IEC 17065:2012) AS
Replaces	BS EN 45011:1998
Descriptors	Handbooks, Consumer-supplier relations, Quality, Personnel, Approval organizations, Products, Records (documents), Certification (approval), Organizations, Quality assurance, Quality assurance systems, Documents, Specification (approval), Testing organizations
Publisher	BSI
Committee	CAS/1
ICS Codes	03.120.20 - Product and company certification. Conformity assessment

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BS EN ISO/IEC 17065:2012

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