🔥🔥 Don’t Miss Out on Our End of Autumn Sale. If you have any questions, feel free to click the bottom right corner to contact our customer service..

Concat us[email protected]
Shopping Cart

No products in the cart.

🔍
BS ISO 10018:2012:2013 Edition

BS ISO 10018:2012:2013 Edition

$167.15

Quality management. Guidelines on people involvement and competence

Published By Publication Date Number of Pages
BSI 2013 33
PDF Format Searchable Printable Preview Now
Guaranteed Safe Checkout
Categories: ,

If you have any questions, feel free to reach out to our online customer service team by clicking on the bottom right corner. We’re here to assist you 24/7.
Email:[email protected]

PDF Catalog

PDF Pages PDF Title
3 CVP_Secretariat_Loca
6 Foreword
7 Introduction
9 competence
1 Scope
2 Normative references
3 Terms and definitions
10 4 Management of people involvement and competence
4.1 General
4.2 Leadership involvement and strategy
4.3 People involvement and competence acquisition process
11 4.4 Analysis of people involvement and competence acquisition
4.5 Involvement and competence planning
12 4.6 Implementation
13 4.7 Evaluation
14 5 Management responsibility
5.1 Management commitment
5.2 Customer focus
5.3 Quality policy
5.4 Quality objectives and planning
5.5 Responsibility, authority and communication
15 5.6 Management review
6 Resource management
6.1 Provision of resources
16 6.2 Human resources
6.3 Infrastructure
6.4 Work environment
17 7 Product realization
7.1 Planning of product realization
7.2 Customer-related processes
18 7.3 Design and development
19 7.4 Purchasing
20 7.5 Production and service provision
21 7.6 Control of monitoring and measuring equipment
8 Measurement, analysis and improvement
8.1 General
8.2 Monitoring and measurement
22 8.3 Control of non-conforming product
8.4 Analysis of data
23 8.5 Improvement
24 Annex A
(informative)

Factors that impact on people involvement and competence

29 Annex B
(informative)

Self-assessment

31 Bibliography

Related products

BS ISO 10018:2012
$167.15