BS ISO 21406:2020
$142.49
Tourism and related services. Yacht harbours. Essential requirements for luxury harbours
Published By | Publication Date | Number of Pages |
BSI | 2020 | 30 |
This document establishes minimum requirements for commercial and non-commercial harbours for yachts (defined for the purposes of this document in 3.24) to deliver luxury facilities and services to the yachting community.
It details the requirements for a luxury yacht harbour to be considered a luxury facility, providing exceptional levels of customer service to meet the userās needs in a time-efficient way.
This document does not cover specifics of yards, dry stacks, dry-docking areas, dry storages, fuel stations or nearby beaches.
This document does not cover risks in case of abnormal weather conditions above wind force 9 on the Beaufort scale, extreme sea conditions or rogue waves.
PDF Catalog
PDF Pages | PDF Title |
---|---|
2 | National foreword |
7 | Foreword |
8 | Introduction |
9 | 1 Scope 2 Normative references 3 Terms and definitions |
11 | 4 General requirements 4.1 āLegal and other requirements |
12 | 4.2 Privacy 4.3 Security 4.4 Comfort and style 4.5 Office |
13 | 4.6 Staff 4.6.1 Staff structure 4.6.2 Staff qualification and performance 4.6.3 Staff functions |
14 | 4.6.4 Staff identification and appearance 4.6.5 Staff code of conduct 4.7 Administration |
15 | 4.8 Insurance 4.9 User feedback 5 Environmental requirements 5.1 General 5.2 Environmental code of conduct |
16 | 5.3 Oil and fuel spill 5.4 Grey water, black water, bilge water and hazardous substances 5.5 Lighting design 6 Safety requirements 6.1 General 6.2 Pathways |
17 | 6.3 First aid 6.4 Firefighting 6.5 Lifesaving equipment 6.6 Illumination |
18 | 6.7 Contingency and emergency action plan 6.8 Drills 7 Signage 7.1 General 7.2 Graphical symbols |
19 | 7.3 Information point |
20 | 7.4 Entrances 8 Services 8.1 General 8.2 Luxury services |
21 | 8.3 Fresh water 8.4 Potable water 8.5 Toilet 8.6 Showers |
22 | 8.7 Electricity 8.8 Vehicle parking and traffic 8.9 Food and beverage |
23 | 8.10 Catering services 8.11 Chandlery and craft equipment 8.12 Repair and maintenance 8.13 Internet and Wi-Fi access |
24 | 8.14 Auxiliary craft 8.15 Laundry and laundry services 8.16 Fuelling 8.17 Concierge services 8.18 Transportation services for persons 8.19 Extra means for embarking and disembarking 8.20 On-land accommodation 8.21 Medical services 8.22 Helipad |
25 | 9 Luxury yacht harbour upkeep 9.1 Maintenance and cleaning programmes 9.2 Tests and inspections |
26 | Annex A (informative) āDrinking waterā or āpotable waterā |
27 | Bibliography |