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BS ISO 21406:2020

$142.49

Tourism and related services. Yacht harbours. Essential requirements for luxury harbours

Published By Publication Date Number of Pages
BSI 2020 30
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This document establishes minimum requirements for commercial and non-commercial harbours for yachts (defined for the purposes of this document in 3.24) to deliver luxury facilities and services to the yachting community.

It details the requirements for a luxury yacht harbour to be considered a luxury facility, providing exceptional levels of customer service to meet the userā€™s needs in a time-efficient way.

This document does not cover specifics of yards, dry stacks, dry-docking areas, dry storages, fuel stations or nearby beaches.

This document does not cover risks in case of abnormal weather conditions above wind force 9 on the Beaufort scale, extreme sea conditions or rogue waves.

PDF Catalog

PDF Pages PDF Title
2 National foreword
7 Foreword
8 Introduction
9 1 Scope
2 Normative references
3 Terms and definitions
11 4 General requirements
4.1 ā€‹Legal and other requirements
12 4.2 Privacy
4.3 Security
4.4 Comfort and style
4.5 Office
13 4.6 Staff
4.6.1 Staff structure
4.6.2 Staff qualification and performance
4.6.3 Staff functions
14 4.6.4 Staff identification and appearance
4.6.5 Staff code of conduct
4.7 Administration
15 4.8 Insurance
4.9 User feedback
5 Environmental requirements
5.1 General
5.2 Environmental code of conduct
16 5.3 Oil and fuel spill
5.4 Grey water, black water, bilge water and hazardous substances
5.5 Lighting design
6 Safety requirements
6.1 General
6.2 Pathways
17 6.3 First aid
6.4 Firefighting
6.5 Lifesaving equipment
6.6 Illumination
18 6.7 Contingency and emergency action plan
6.8 Drills
7 Signage
7.1 General
7.2 Graphical symbols
19 7.3 Information point
20 7.4 Entrances
8 Services
8.1 General
8.2 Luxury services
21 8.3 Fresh water
8.4 Potable water
8.5 Toilet
8.6 Showers
22 8.7 Electricity
8.8 Vehicle parking and traffic
8.9 Food and beverage
23 8.10 Catering services
8.11 Chandlery and craft equipment
8.12 Repair and maintenance
8.13 Internet and Wi-Fi access
24 8.14 Auxiliary craft
8.15 Laundry and laundry services
8.16 Fuelling
8.17 Concierge services
8.18 Transportation services for persons
8.19 Extra means for embarking and disembarking
8.20 On-land accommodation
8.21 Medical services
8.22 Helipad
25 9 Luxury yacht harbour upkeep
9.1 Maintenance and cleaning programmes
9.2 Tests and inspections
26 Annex A (informative) ā€œDrinking waterā€ or ā€œpotable waterā€
27 Bibliography
BS ISO 21406:2020
$142.49