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BS ISO 9241-820:2024

BS ISO 9241-820:2024

$189.07

Ergonomics of human-system interaction – Ergonomic guidance on interactions in immersive environments, including augmented reality and virtual reality

Published By Publication Date Number of Pages
BSI 2024 48
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PDF Catalog

PDF Pages PDF Title
2 undefined
8 Foreword
9 Introduction
11 1 Scope
2 Normative references
3 Terms and definitions
3.1 High-level concepts
12 3.2 Realities and environments
13 3.3 Systems and interfaces
14 3.4 Ergonomic-related concepts
15 3.5 Interaction-related concepts
16 4 Unique characteristics of immersive environments
4.1 General
4.2 Realities
4.2.1 General
4.2.2 The actual reality of the natural world
4.2.3 Virtual reality
17 4.2.4 Augmented reality
4.2.5 Mixed reality
4.3 Modalities
4.3.1 Multi-modal and multimedia
18 4.3.2 Visual
19 4.3.3 Auditory
4.3.4 Haptic
21 4.4 Three dimensions
4.4.1 General
4.4.2 3D in specialized environments
4.4.3 3D in augmented environments
4.5 Issues with interactions in immersive environments
4.5.1 General
22 5 Guidance on some roles of immersive environments
5.1 Roles of immersive environments
5.2 Escaping reality
5.2.1 General
5.2.2 Limiting the escape from reality
23 5.2.3 Recognizing that the user remains part of the real world
5.2.4 Ensuring that escaping reality does not change the real world
5.2.5 Re-entering the immersive environment
5.3 Enhancing reality
5.3.1 General
24 5.3.2 Managing the information provided when enhancing reality
5.3.3 Providing user control of how and when enhancements are presented
5.4 Changing reality
5.4.1 General
5.4.2 Distinguishing between actions that affect the immersive environment and those that affect the real world
5.4.3 Providing user access to information that supports interactions
25 6 Guidance on immersion
6.1 Contributing to immersion
6.2 The completeness of the virtual or mixed reality
6.2.1 General
6.2.2 Supporting three-dimensional (virtual or mixed) space
6.2.3 Supporting realistic timings
26 6.3 The naturalness of the virtual or mixed reality
6.3.1 General
6.3.2 Maximizing the use of natural user interactions
6.3.3 Using perceptual illusions
6.3.4 Synchronization of the presentation of information
6.4 The involvement of the user in the virtual or mixed reality
6.4.1 General
6.4.2 Supporting the user’s sense of presence
27 6.4.3 Supporting flow of user involvement
6.4.4 Supporting user trust
6.5 The production of an optimal user experience
6.5.1 General
6.5.2 Focusing on intended user experience
6.5.3 Handling interactions and experiences realistically
6.6 Avoidance of harm from use
6.6.1 General
6.6.2 Avoiding physical harm resulting from an immersive environment
28 6.6.3 Managing emotional effects of an immersive environment
6.6.4 Avoiding harm to the physical environment
7 Guidance on user interactions within an immersive environment
7.1 User interactions with an immersive environment
29 7.2 Controlling properties of an immersive environment
7.2.1 General
7.2.2 Providing a suitable range of control
7.2.3 Transitioning between controlling the immersive environment and acting within it
7.2.4 Supporting the naturalness of the controls
7.3 Obtaining information within an immersive environment
7.3.1 General
30 7.3.2 The real-time nature of an immersive environment
7.3.3 Multi-modality in an immersive environment
7.3.4 Avoiding sensory overload in an immersive environment
7.4 Moving within an immersive environment
7.4.1 General
31 7.4.2 Providing a suitable set of movements
7.4.3 Supporting the naturalness of movements
7.4.4 Providing suitable feedback on the success of movements
7.5 Interacting with objects within an immersive environment
7.5.1 General
32 7.5.2 Providing a suitable set of interactions
7.5.3 Supporting the naturalness of the interactions
7.5.4 Providing suitable feedback on the success of interactions
7.6 Interactions with interactive objects in the immersive environment
7.6.1 General
7.6.2 Providing a suitable set of interactions
7.6.3 Recognition within the immersive environment
33 8 Guidance on supporting multiple users within an immersive environment
8.1 User-user interactions within an immersive environment
8.2 Interacting with others within the immersive environment
8.2.1 General
8.2.2 Making expectations clear to real users
8.2.3 Modelling virtual people
34 8.3 Controlling an individual’s location within the virtual environment
8.3.1 General
8.3.2 Maintaining the latest state of the environment
8.3.3 Avoiding disorientation caused by the actions of other users
8.4 Simultaneously interacting with an object within the virtual environment
8.4.1 General
35 8.4.2 Maintaining awareness of joint interactions
8.4.3 Managing joint interactions
8.5 Social interactions supported by the immersive environment
8.5.1 General
8.5.2 Support for social interactions
36 8.5.3 Awareness of social expectations
8.6 Personal interactions supported by the immersive environment
8.6.1 General
8.6.2 Support of personal interactions within an immersive environment
9 Guidance on context awareness of the immersive environment
9.1 General issues with context awareness
9.2 Modelling the immersive environment and updating this model in real time
9.2.1 Real-time modelling of the immersive environment
37 9.2.2 Real-time modelling of the user
9.2.3 Real-time responses to user interactions
9.3 Relating the physical and mental components of the immersive environment
9.4 Interacting with the real world
9.4.1 General
9.4.2 Awareness of the real world
9.4.3 Avoiding harm
38 9.4.4 Connecting with the real world
9.4.5 Providing appropriate transitions between realities
9.4.6 Dealing with boundaries
39 Annex A (informative) Other ergonomic and related standards relevant to immersive environments
44 Bibliography

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BS ISO 9241-820:2024
$189.07