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BS ISO/IEC 17789:2014

BS ISO/IEC 17789:2014

$198.66

Information technology. Cloud computing. Reference architecture

Published By Publication Date Number of Pages
BSI 2014 62
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This Recommendation | International Standard specifies the cloud computing reference architecture (CCRA). The reference architecture includes the cloud computing roles, cloud computing activities, and the cloud computing functional components and their relationships.

PDF Catalog

PDF Pages PDF Title
5 CONTENTS
7 1 Scope
2 Normative references
2.1 Identical Recommendations | International Standards
2.2 Additional references
3 Definitions
3.1 Terms defined elsewhere
3.2 Terms defined in this Recommendation | International Standard
8 4 Abbreviations
5 Conventions
9 6 Cloud computing reference architecture goals and objectives
10 7 Reference architecture concepts
7.1 CCRA architectural views
11 7.2 User view of cloud computing
7.2.1 Cloud computing activities
12 7.2.2 Roles and sub-roles
7.2.3 Parties
7.2.4 Cloud services
7.2.5 Cloud deployment models
13 7.2.6 Cross-cutting aspects
7.3 Functional view of cloud computing
7.3.1 Functional components
7.3.2 Functional layers
14 7.3.3 Multi-layer functions
7.4 Relationship between the user view and the functional view
7.5 Relationship of the user view and functional view to cross-cutting aspects
15 7.6 Implementation view of cloud computing
7.7 Deployment view of cloud computing
8 User view
8.1 Introduction to roles, sub-roles and cloud computing activities
16 8.2 Cloud service customer
8.2.1 Role
8.2.1.1 CSC:cloud service user
8.2.1.2 CSC:cloud service administrator
8.2.1.3 CSC:cloud service business manager
17 8.2.1.4 CSC:cloud service integrator
8.2.2 Cloud computing activities
8.2.2.1 Use cloud service
8.2.2.2 Perform service trial
18 8.2.2.3 Monitor service
8.2.2.4 Administer service security
8.2.2.5 Provide billing and usage reports
8.2.2.6 Handle problem reports
8.2.2.7 Administer tenancies
19 8.2.2.8 Perform business administration
8.2.2.9 Select and purchase service
8.2.2.10 Request audit report
8.2.2.11 Connect ICT systems to cloud services
20 8.3 Cloud service provider
8.3.1 Role
8.3.1.1 CSP:cloud service operations manager
8.3.1.2 CSP:cloud service deployment manager
8.3.1.3 CSP:cloud service manager
8.3.1.4 CSP:cloud service business manager
21 8.3.1.5 CSP:customer support and care representative
8.3.1.6 CSP:inter-cloud provider
8.3.1.7 CSP:cloud service security and risk manager
8.3.1.8 CSP:network provider
8.3.2 Cloud computing activities
22 8.3.2.1 Prepare systems
8.3.2.2 Monitor and administer services
23 8.3.2.3 Manage assets and inventory
8.3.2.4 Provide audit data
8.3.2.5 Define environment and processes
8.3.2.6 Define and gather metrics
8.3.2.7 Define deployment steps
8.3.2.8 Provide services
24 8.3.2.9 Deploy and provision services
8.3.2.10 Perform service level management
8.3.2.11 Manage business plan
8.3.2.12 Manage customer relationships
8.3.2.13 Manage financial processing
25 8.3.2.14 Handle customer requests
8.3.2.15 Manage peer cloud services
8.3.2.16 Perform peering, federation, intermediation, aggregation and arbitrage
8.3.2.17 Manage security and risks
26 8.3.2.18 Design and implement service continuity
8.3.2.19 Ensure compliance
8.3.2.20 Provide network connectivity
8.3.2.21 Deliver network services
8.3.2.22 Provide network management services
27 8.4 Cloud service partner
8.4.1 Role
8.4.1.1 Cloud service developer
8.4.1.2 Cloud auditor
8.4.1.3 Cloud service broker
8.4.2 Cloud computing activities
28 8.4.2.1 Design, create and maintain service components
8.4.2.2 Compose services
8.4.2.3 Test services
8.4.2.4 Perform audit
29 8.4.2.5 Report audit results
8.4.2.6 Acquire and assess customers
8.4.2.7 Assess marketplace
8.4.2.8 Set up legal agreement
8.5 Cross-cutting aspects
8.5.1 General
30 8.5.2 Auditability
8.5.3 Availability
8.5.4 Governance
31 8.5.5 Interoperability
8.5.6 Maintenance and versioning
8.5.7 Performance
32 8.5.8 Portability
8.5.9 Protection of personally identifiable information (PII)
8.5.10 Resiliency
33 8.5.11 Reversibility
8.5.12 Security
8.5.12.1 General
8.5.12.2 Distribution of security responsibilities
34 8.5.12.3 Cloud service category perspectives
8.5.12.4 Implications of cloud deployment models
8.5.12.5 Data protection strategy and responsibility
8.5.13 Service levels and service level agreements
35 9 Functional view
9.1 Functional architecture
9.1.1 Layering framework
9.1.1.1 User layer
36 9.1.1.2 Access layer
9.1.1.3 Service layer
9.1.1.4 Resource layer
9.1.1.5 Multi-layer functions
9.2 Functional components
37 9.2.1 User layer functional components
9.2.1.1 User function
9.2.1.2 Business function
9.2.1.3 Administrator function
38 9.2.2 Access layer functional components
9.2.2.1 Access control
9.2.2.2 Service access
9.2.2.3 Business access
9.2.2.4 Administration access
9.2.2.5 Development access
9.2.2.6 Connection management
9.2.3 Services layer functional components
39 9.2.3.1 Service capabilities
9.2.3.2 Business capabilities
9.2.3.3 Administration capabilities
9.2.3.4 Service orchestration
9.2.4 Resource layer functional components
9.2.4.1 Resource abstraction and control
9.2.4.2 Physical resources
40 9.2.5 Multi-layer functions
9.2.5.1 Integration functional components
9.2.5.1.1 Security integration
9.2.5.1.2 Monitoring integration
9.2.5.1.3 Service integration
9.2.5.1.4 Peer service integration
9.2.5.2 Security systems functional components
9.2.5.2.1 Authentication and identity management
41 9.2.5.2.2 Authorization and security policy management
9.2.5.2.3 Encryption management
9.2.5.3 Operational support systems functional components
9.2.5.3.1 Service catalogue
9.2.5.3.2 Provisioning
9.2.5.3.3 Monitoring and reporting
9.2.5.3.4 Service policy management
42 9.2.5.3.5 Service automation
9.2.5.3.6 Service level management
9.2.5.3.7 Incident and problem management
9.2.5.3.8 Platform and virtualization management
9.2.5.3.9 Peer service management
43 9.2.5.4 Business support systems components
9.2.5.4.1 Product catalogue
9.2.5.4.2 Account management
9.2.5.4.3 Subscription management
9.2.5.4.4 Billing
9.2.5.4.5 Accounts
44 9.2.5.5 Development support functional components
9.2.5.5.1 Developer environment
9.2.5.5.2 Build management
9.2.5.5.3 Test management
10 Relationship between the user view and the functional view
10.1 General
10.2 Overview
50 Annex A –
Further details regarding the user view and functional view
A.1 The cloud service customer–cloud service provider relationship
53 A.2 The provider–peer provider (or “inter-cloud”) relationship
56 A.3 The cloud service developer–cloud service provider relationship
57 A.4 The cloud service provider–Auditor relationship
59 Bibliography

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BS ISO/IEC 17789:2014
$198.66