BS ISO/IEC 30105-4:2016

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Information technology. IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes – Terms and concepts

Published By	Publication Date	Number of Pages
BSI	2016	36

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Description

PDF Catalog

PDF Pages	PDF Title
6	Foreword
7	Introduction
9	1 Scope 2 Normative references 3 Terms and definitions
15	4 Concepts 4.1 General
16	4.2 ITES-BPO lifecycle process categories
20	4.3 The assessment framework 4.3.1 ISO/IEC 30105-1 — Process reference model
22	4.3.2 ISO/IEC 30105‑2 — Process assessment model
27	4.3.3 ISO/IEC 30105-3 — Measurement framework and organization maturity model
29	4.3.4 ISO/IEC 30105-4 — Terms and concepts
30	4.3.5 ISO/IEC 30105-5 — Guidelines 5 Interrelationship between International Standards
31	6 Glossary of acronyms
32	Bibliography

Additional information

Status	Withdrawn
Title	Information technology. IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes – Terms and concepts
Publisher	BSI
Committee	IST/60/3
Pages	36
Publication Date	2016-11-30
Withdrawn Date	2022-11-29
Replaced By	BS ISO/IEC 30105-4:2022
ISBN	978 0 580 87930 2
Standard Number	BS ISO/IEC 30105-4:2016
Identical National Standard Of	ISO/IEC 30105-4:2016
Descriptors	Communication networks, Data transfer, Interfaces (data processing), Domestic, Data processing, Multimedia, Computer networks, Computer applications, Information exchange, Household equipment, Electric connectors, Open systems interconnection, Application layer (OSI), Electronic equipment and components
ICS Codes	35.020 - Information technology (IT) in general

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BS ISO/IEC 30105-4:2016

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