BS ISO/IEC 30105-4:2022

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Information technology. IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes – Key concepts

Published By	Publication Date	Number of Pages
BSI	2022	30

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Description

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PDF Pages	PDF Title
2	undefined
6	Foreword
7	Introduction
9	1 Scope 2 Normative references 3 Terms, definitions and abbreviated terms 3.1 Terms and definitions
13	3.2 Abbreviated terms
14	4 Concepts 4.1 General 4.2 ITES-BPO lifecycle process categories
19	4.3 The assessment framework 4.3.1 ISO/IEC 30105-1 — Process reference model (PRM)
21	4.3.2 ISO/IEC 30105-2 — Process assessment model (PAM)
25	4.3.3 ISO/IEC 30105-3 — Measurement framework (MF) and organization maturity model (OMM)
27	4.3.4 ISO/IEC 30105-4 — Key concepts 4.3.5 ISO/IEC 30105-5 — Guidelines
28	5 Interrelationship between International Standards
29	Bibliography

Additional information

Status	Definitive
Pages	30
Publication Date	2022-11-29
ISBN	978 0 539 05408 8
Standard Number	BS ISO/IEC 30105-4:2022
Title	Information technology. IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes – Key concepts
Identical National Standard Of	ISO/IEC 30105-4
Replaces	BS ISO/IEC 30105-4:2016
Descriptors	Information technology, Life cycle, Business companies, Information processing, Infrastructure
Publisher	BSI
Committee	IST/60/3
ICS Codes	35.020 - Information technology (IT) in general

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BS ISO/IEC 30105-4:2022

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