BSI 22/30423085 DC 2022
$13.70
BS ISO 32111. Transaction assurance in E-commerce. Principles and Framework
Published By | Publication Date | Number of Pages |
BSI | 2022 | 27 |
PDF Catalog
PDF Pages | PDF Title |
---|---|
1 | 30423085-NC.pdf |
3 | ISO_DIS 32111 ed.1 – id.80876 Enquiry PDF (en).pdf |
7 | Foreword |
8 | Introduction |
9 | 1 Scope 2 Normative references 3 Terms and definitions 4 Overview |
10 | 5 Principles 5.1 General 5.2 Authenticity |
11 | 5.3 Accountability 5.4 Accessibility 5.5 Security and privacy 6 Participants in e-commerce transaction |
12 | 7 Activities throughout the transaction process 7.1 General |
13 | 7.2 Activities throughout pre-transaction phase 7.2.1 General 7.2.2 Register 7.2.3 Verify 7.2.4 Prepare third-party service |
14 | 7.2.5 Release information 7.3 Activities throughout in-transaction phase 7.3.1 General 7.3.2 Place electronic order |
15 | 7.3.3 Confirm electronic order 7.3.4 Choose payment method 7.3.5 Pay 7.3.6 Delivery 7.3.7 Customs clearance |
16 | 7.3.8 Receipt with confirmation 7.4 Activities throughout post-transaction phase 7.4.1 General 7.4.2 Evaluation |
17 | 7.4.3 Dispute resolution 7.4.4 Return 7.4.5 Refund 7.4.6 Compensate |
18 | 7.4.7 Maintain and support 8 Assurance elements 8.1 General |
19 | 8.2 Identity information 8.3 Qualification information 8.4 Terms of use 8.5 Third-party service rule |
20 | 8.6 Online reputation information 8.7 Product information 8.8 Transaction document |
21 | 8.9 Multiple payment method 8.10 Payment security rule 8.11 Delivery rule 8.12 Customs clearance rule |
22 | 8.13 Evaluation rule 8.14 Dispute resolution rule 8.15 Rules of return and refund 8.16 Rules of compensation |
23 | 8.17 Maintenance and support rule |
24 | Annex€A (informative) list of activities in e-commerce consistent with the principles |
25 | Annex€B (informative) list of assurance elements play a primary role in helping accomplishment of certain principle |
26 | Annex€C (informative) correlation between transaction activities and assurance elements |
27 | Bibliography |