BSI PAS 278:2015
$42.47
Principles for the provision of information and advice to individuals to support independent living. Code of practice
| Published By | Publication Date | Number of Pages |
| BSI | 2015 | 28 |
PDF Catalog
| PDF Pages | PDF Title |
|---|---|
| 3 | Contents |
| 4 | Foreword |
| 5 | Innovate UK statement |
| 6 | Introduction |
| 7 | 1 Scope 2 Terms and definitions |
| 10 | 3 Organizational culture, strategy and values |
| 11 | 4 Accessing the service |
| 13 | 5 General principles for delivering an information and advice service |
| 15 | 6 Delivery of information and advice |
| 19 | 7 Information management |
| 21 | 8 People and resources |
| 23 | 9 Managing feedback |
| 24 | 10 Continual improvement |
| 25 | Bibliography |
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