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BS ISO 10015:2019

BS ISO 10015:2019

$102.76

Quality management. Guidelines for competence management and people development

Published By Publication Date Number of Pages
BSI 2019 18
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This document gives guidelines for an organization to establish, implement, maintain and improve systems for competence management and people development to positively affect outcomes related to the conformity of products and services and the needs and expectations of relevant interested parties.

This document is applicable to all organizations regardless of their type or size. It does not add to, change or otherwise modify requirements for the ISO 9000 family or any other standards.

PDF Catalog

PDF Pages PDF Title
2 undefined
6 Foreword
7 Introduction
9 1 Scope
2 Normative references
3 Terms and definitions
10 4 Competence management
4.1 General
4.2 Determining competence needs
4.2.1 Organizational competence
11 4.2.2 Team or group competence
4.2.3 Individual competence
4.3 Assessing current competence and development needs
5 Competence management and people development
5.1 General
12 5.2 Planning
5.3 Programme structure
5.4 Actions
13 5.5 Roles and responsibilities
5.6 Evaluating the impact of a competence management and people development programme
5.6.1 General
14 5.6.2 Evaluating at an organizational, team, group or individual level
5.7 Determining future competence and people development needs
16 Bibliography

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BS ISO 10015:2019
$102.76