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BS ISO/IEC 30105-1:2024

BS ISO/IEC 30105-1:2024

$167.15

Information technology. IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes – Process reference model (PRM)

Published By Publication Date Number of Pages
BSI 2024 38
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PDF Catalog

PDF Pages PDF Title
2 undefined
6 Foreword
7 Introduction
9 1 Scope
2 Normative references
3 Terms, definitions and abbreviated terms
10 3.1 Terms and definitions
12 3.2 Abbreviated terms
13 4 Overview of process reference model (PRM)
4.1 Requirements for a PRM
4.2 Descriptive elements of the PRM
14 4.3 Process reference model categories
16 5 Process reference model description
5.1 Strategic enablement processes
17 5.2 Relationship processes
18 5.3 Solution processes
19 5.4 Transition in processes
23 5.5 Service delivery processes
25 5.6 Transition out process
26 5.7 Tactical enablement processes
31 5.8 Operational enablement processes
36 Annex A (informative) Statement of conformity to ISO/IEC 33004
37 Bibliography

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BS ISO/IEC 30105-1:2024
$167.15