| PDF Pages<\/th>\n | PDF Title<\/th>\n<\/tr>\n | ||||||
|---|---|---|---|---|---|---|---|
| 3<\/td>\n | Contents <\/td>\n<\/tr>\n | ||||||
| 5<\/td>\n | Foreword <\/td>\n<\/tr>\n | ||||||
| 7<\/td>\n | Introduction a) road charging schemes; b) greater designation of restricted access lanes in urban areas; c) conversion of the hard shoulders of motorways to running lanes and the creation of high speed dual carriageways in those areas where this is deemed possible without an unacceptable risk to public safety. Table 1 Table showing the relationship between the recommendations of The SURVIVE Report and the requirements and recommendations of PAS 43 <\/td>\n<\/tr>\n | ||||||
| 8<\/td>\n | 1 Scope a) the type, maintenance and safety marking of road recovery vehicles and their equipment (see Clauses 5 and 6 and Annexes A and B); b) the training and behaviour of road recovery technicians (see Clause 9 and Annex C); c) the use of personal protective equipment (PPE) by road recovery technicians (see Clause 7); d) the maintenance and organization of road recovery operators\u2019 premises (see Clause 8); e) the effective implementation and maintenance of standard operating procedures (see Clause 10). 2 Normative references <\/td>\n<\/tr>\n | ||||||
| 9<\/td>\n | 3 Terms and definitions <\/td>\n<\/tr>\n | ||||||
| 10<\/td>\n | 4 General 4.1 Insurance a) premises; b) vehicles; c) customers\u2019 vehicles and property; d) personal injury; e) public liability; f) employers\u2019 liability. 4.2 Environmental considerations a) ensure that road recovery vehicles are used for operational and business purposes only; b) ensure all waste products are effectively captured, securely stored, recycled or disposed of appropriately; c) give regard to the need to select vehicles which minimize the emissions of pollutants and greenhouse gases. <\/td>\n<\/tr>\n | ||||||
| 11<\/td>\n | 4.3 Agreements with public sector bodies, Highways Agency or the Police Service 5 Vehicles 5.1 Suitability a) fit for their intended use; b) maintained in sound condition; c) serviced in accordance with the vehicle manufacturers\u2019 recommendations. 5.2 Technicians <\/td>\n<\/tr>\n | ||||||
| 12<\/td>\n | 5.3 Cleanliness and tidiness 5.4 Seat belts 5.5 Working lights 5.6 Emergency warning lights <\/td>\n<\/tr>\n | ||||||
| 13<\/td>\n | 5.7 Company details 5.8 Livery 5.9 Towing equipment 6 Vehicle equipment 6.1 General <\/td>\n<\/tr>\n | ||||||
| 14<\/td>\n | 6.2 Technicians\u2019 responsibilities 6.3 Vehicle lifting equipment including winches and winch ropes 6.4 Communication system 7 Personal safety or protective equipment and clothing 7.1 General <\/td>\n<\/tr>\n | ||||||
| 15<\/td>\n | 7.2 Essential safety and protective personal equipment and clothing a) a highly visible reflective jacket or vest and\/or high visibility reflective waterproof clothing, in accordance with Clause 2 and 7.4 a, apart from whilst driving or working indoors; b) safety footwear; c) a uniform or overall bearing the identity of the organization. 7.3 Additional safety and protective equipment and clothing a) eye protection; b) safety gloves; c) safety headwear, e.g. hard hats or bump caps; d) ear defenders. 7.4 Personal Protective Equipment (PPE) a) High-visibility garments and accessories for use on the highway shall conform to BS EN 471 Class 3 as a minimum standard; b) Personal eye protection shall conform to BS EN 166; c) Footwear shall conform to BS EN ISO 20345; d) Protective gloves shall conform to BS EN 388; e) Safety helmets shall conform to BS EN 397; f) Ear defenders shall conform to BS EN 352-1. <\/td>\n<\/tr>\n | ||||||
| 16<\/td>\n | 7.5 Situations involving hazardous chemicals or dangerous substances a) vehicles designated for their carriage under the European Agreement concerning the International Carriage of Dangerous Goods by Road (ADR) [10]; b) smaller, but potentially dangerous, quantities carried in other commercial or private vehicles; c) situations arising as a result of accidents to or fires in casualty vehicles; d) vehicle batteries; e) vehicle fuel tanks; f) airbags. 8 Premises 8.1 Suitability 8.2 Company trading name <\/td>\n<\/tr>\n | ||||||
| 17<\/td>\n | 8.3 Maintenance and facilities a) sufficient secure parking and\/or storage on site for the customers\u2019 vehicles and personal effects; b) waiting room facilities with suitable seating arrangements; c) a telephone available for customer use; d) a drinks facility; e) cloakroom\/toilet facilities, which shall be available and kept clean. 9 Technicians <\/td>\n<\/tr>\n | ||||||
| 18<\/td>\n | 10 Standard operating procedures <\/td>\n<\/tr>\n | ||||||
| 19<\/td>\n | Annex A (informative) Guidance on best practice for vehicle conspicuity A.1 Acknowledgements A.2 Introduction A.3 Factors improving road recovery vehicle conspicuity A.3.1 Colour A.3.2 Shape <\/td>\n<\/tr>\n | ||||||
| 21<\/td>\n | Annex B (normative) Vehicle equipment (see Clause 6.1) B.1 Breakdown vehicles Table B.1 Table showing equipment to be carried on breakdown vehicles a) axle stands (minimum of 2); b) if the breakdown vehicle is carrying towing equipment (e.g. tow pole, \u201cA\u201d frame, towing dolly etc.) and the technician is int… c) it is recommended that spill mats or absorbent granules\/materials are carried in order to help remove spillages from the carriageway. Any materials so used should be removed and disposed of in accordance with environmental legislation. <\/td>\n<\/tr>\n | ||||||
| 22<\/td>\n | B.2 Recovery\/removal vehicles Table B.2 Table showing equipment to be carried on recovery\/removal vehicles a) HazChem\/ADR Charts; b) axle stands (minimum of 2); c) if the recovery\/removal vehicle is carrying towing equipment (e.g. tow pole, \u201cA\u201d frame, towing dolly etc.) and the technician… d) loading\/working lights; e) 6 \u00b0 reflective traffic cones, minimum of 450 mm high (for personal protection use only); f) 2 \u00b0 G80 chains 10 mm \u00b0 3 m, with stamped SWL; g) 2 \u00b0 G80 chains 16 mm \u00b0 3 m, with stamped SWL; <\/td>\n<\/tr>\n | ||||||
| 23<\/td>\n | h) 2 \u00b0 3 tonne (minimum) shackles, with stamped SWL; i) 2 \u00b0 8 tonne (minimum) shackles, with stamped SWL; j) 2 \u00b0 12 tonne (minimum) shackles, with stamped SWL; k) 2 \u00b0 lifting strops, 150 mm \u00b0 3 m minimum length, with 6 tonne SWL; l) 2 \u00b0 nylon strops, 310 mm \u00b0 7 m with 12 tonne SWL; m) 1 \u00b0 snatch block per winch, with stamped SWL; n) trolley jack, minimum 1.5 tonne; o) bottle jack, minimum 10 tonne (commercial); p) sledgehammer; q) crowbar; r) bolt cutters; s) copper mallet; t) dolly wheels; u) set of skates or equivalent; v) tow pole and adaptors, with stamped capacity; w) stamped compatible chains and distance frame; x) air lines and suzies, with fittings; y) packing timber; z) earthing lead and spike. <\/td>\n<\/tr>\n | ||||||
| 24<\/td>\n | Annex C (normative) Requirements for induction training (see Clause 9.3) C.1 Administration C.2 Content of induction training programme C.2.1 Introduction C.2.2 Vehicle and equipment condition <\/td>\n<\/tr>\n | ||||||
| 25<\/td>\n | C.2.3 Personal protective equipment and safety related equipment <\/td>\n<\/tr>\n | ||||||
| 26<\/td>\n | C.2.4 Working at the roadside – Prior to arrival a) Technicians shall anticipate the location of the breakdown and act appropriately. b) If the breakdown is on a dual carriageway or a motorway, then lane one shall be selected (on a motorway the hard shoulder shall be used) in plenty of time. c) Well in advance of the breakdown the technician shall indicate left, and switch on beacons and hazard warning lights before s… C.2.5 Working at the roadside – At the scene (workplace) <\/td>\n<\/tr>\n | ||||||
| 27<\/td>\n | a) safe systems of work and working practices; b) use of warning equipment; c) use of protective equipment; d) positioning of vehicles and persons; e) removal of vehicles and persons to a place of safety. <\/td>\n<\/tr>\n | ||||||
| 29<\/td>\n | C.2.6 Working at the roadside – General <\/td>\n<\/tr>\n | ||||||
| 30<\/td>\n | C.2.7 Working at the roadside – Particular vehicle hazards C.2.8 Care of the customer <\/td>\n<\/tr>\n | ||||||
| 31<\/td>\n | Annex D (informative) Customer service D.1 Introduction D.2 Minimum standards of customer service <\/td>\n<\/tr>\n | ||||||
| 33<\/td>\n | Annex E (informative) The Disability Discrimination Act E.1 Overview E.2 Prevention of disability discrimination E.2.1 General E.2.2 Disability discrimination policy E.2.3 Staff training a) provide disability awareness and disability etiquette training to all staff, including those who do not have direct contact with the public; b) instruct staff that their obligations under the Act extend to everyone who falls within the definition of \u201cdisability\u201d and not just to those who appear to be disabled and inform staff that it is unlawful to discriminate against disabled people; c) train staff to understand the organization\u2019s policy towards disabled people, their legal obligations and the duty of reasonable adjustments; <\/td>\n<\/tr>\n | ||||||
| 34<\/td>\n | d) provide regular training to staff and, where appropriate, refresher training to cover for procedural changes; e) train staff to enquire if special needs are required by the customer rather than acting upon assumptions; f) instruct staff not to attempt to make a judgement as to whether a particular individual falls within the statutory definition, but that they should focus instead on meeting the needs of each customer. E.2.4 Customers a) have a customer complaints procedure, which is easy for disabled people to use; b) consult with disabled customers, disabled staff and disability organizations; c) regularly review whether the organization\u2019s services are accessible to disabled people; d) regularly review the effectiveness of procedural changes made for disabled people and act on the findings of these reviews. E.2.5 Disability Discrimination Act <\/td>\n<\/tr>\n | ||||||
| 35<\/td>\n | Annex F (normative) Carrying or moving infants or children in road recovery vehicles <\/td>\n<\/tr>\n | ||||||
| 36<\/td>\n | Bibliography [1] Regulation 3 of the Management of Health and Safety at Work Regulations 1999. London, The Stationery Office. [2] The Road Vehicles (Construction and Use) Regulations 1986. London, The Stationery Office. [3] The Motor Vehicles (Wearing of Seat Belts) Regulations 1993. London, The Stationery Office. [4] The Road Vehicles Lighting Regulations 1989. London, The Stationery Office. [5] Economic Commission for Europe (ECE) Regulation 65 on Special Warning Lamps. [6] The Provision and Use of Work Equipment Regulations 1998. London, The Stationery Office. [7] The Lifting Operations and Lifting Equipment Regulations 1998. London, The Stationery Office. [8] Personal Protective Equipment at Work Regulations 1992. London, The Stationery Office. [9] The Control of Substances Hazardous to Health Regulations 2002. London, The Stationery Office. [10] European Agreement concerning the International Carriage of Dangerous Goods by Road (ADR). London, The Stationery Office. [11] The Disability Discrimination Regulations (Transport Vehicles) 2006. London, The Stationery Office. [12] The Working Time Regulations 1998. London, The Stationery Office. [13] The Disability Act 1995. London, The Stationery Office. [14] The Road Traffic Act 1988. London, The Stationery Office. <\/td>\n<\/tr>\n<\/table>\n","protected":false},"excerpt":{"rendered":" Safe working of vehicle breakdown, recovery and removal operations. Management system specification<\/b><\/p>\n |